In these conditions of contract:
"Mevac.travel" means Meandering Vacations Private Limited., a Delaware corporation with its principal office at:111, Lodha Supremus II,
Near New Passport Office,
Wagle Estate, Thane (W) 400604,
and/or its subsidiaries and/or its associated companies and/or its authorized agents appointed in writing by Mevac.travel.
"Customer" means any person, firm or company with whom Mevac.travel contracts for the provision of Arrangement Services by Mevac.travel or with whom Mevac.travel contracts, as agent for a Third Party Supplier for the provision of Travel Services.
References to “you”, “your” etc., are references to the Customer, authorized representatives of the Customer or those for whom travel is requested by the Customer.
“Authorized Bookers” means any person authorized by the Customer to use the Arrangement Services.
"Arrangement Services" means Mevac.travel's services in recommending, booking and/or otherwise arranging, negotiating and reporting of the supply of Travel Services by Third Party Suppliers to the Customer including without limitation the provision of Online Booking Services.
"Passenger" means any Passenger in respect of whose travel Mevac.travel provides the Arrangement Services or organizes Travel Services on the instructions of the Customer.
"Third Party Suppliers" means any third parties who supply any Travel Services to the Customer. The identity of the relevant Third Party Supplier for a Travel Service will be communicated to the Customer by Mevac.travel.
“Travel Services” means travel by air, land or sea, accommodation, car rental, travel insurance or other related travel services.
“Online Booking Services” means any system provided by Mevac.travel to enable the Customer to make online bookings for Travel Services.
a) These conditions shall be deemed to be incorporated into all contracts for Arrangement Services made by Mevac.travel with the Customer to the exclusion of all other terms and conditions and all work undertaken by Mevac.travel shall be deemed to be carried out on the terms of these conditions unless otherwise expressly agreed in writing by Mevac.travel.
b) Mevac.travel shall provide such Arrangement Services to the Customer and organize such Travel Services for the Customer as may be requested by the Customer and agreed by Mevac.travel from time to time. In the absence of any express written instructions to the contrary which are agreed by Mevac.travel, Mevac.travel may accept (and the Customer shall be bound by) any requests made by any employee, agent or other representative of the Customer.
c) When taking bookings for or otherwise arranging Travel Services Mevac.travel will be acting as a disclosed agent and the relevant Third Party Supplier will be responsible for providing the Travel Services to the Customer. Mevac.travel will not be responsible for any default or failure in any supply by any Third Party Supplier or for any loss, claim, cost, damage or injury incurred by the Customer or any Passenger (directly or indirectly) as a result of the acts or omissions of the Third Party Supplier.
d) By making a booking, the Customer will be entering into a legally binding contract with the relevant Third Party Supplier in respect of the Travel Services to be provided by such Third Party Supplier. The contract for the Travel Services will be subject to the terms and conditions of that Third Party Supplier (copies of which are available to the Customer on request) and the Customer will be bound by such terms and conditions. It is the responsibility of the Customer to ensure that it and its Passengers comply with such terms and conditions including those which relate to check-in times, luggage allowances etc.
e) No Passenger or any other third party will have any rights against Mevac.travel except as set forth.
3. Fees and Payment
a) The Customer shall pay to Mevac.travel on demand all costs, fees, taxes etc as invoiced by Mevac.travel to the Customer in respect of any Arrangement Services and any Travel Services in accordance with the payment terms set out in such invoice or otherwise agreed by Mevac.travel.
b) Mevac.travel reserves the right to request advance payment for Arrangement Services and/or Travel Services.
c) Travel Services which are not ticketed/confirmed at the time of booking may incur a higher fee than that given at the time of booking. Until the booking is confirmed and committed to by the Customer the price cannot be guaranteed and is subject to change.
d) Mevac.travel may charge a booking fee or receive commission from bookings for Travel Services.
e) A convenience fee will be payable by the Customer at Mevac.travel’s standard rate for any costs incurred by Mevac.travel if payments are made by credit card.
4. Credit account facilities
a) If credit account facilities have been made available by Mevac.travel to the Customer then all sums due by the Customer to Mevac.travel shall be payable as set out in paragraph 4(c) below. Mevac.travel reserves the right to decline credit account facilities or to withdraw such facilities. Mevac.travel reserves the right to retain any funds due to the Customer such as refunds or credits to offset against any outstanding debt. Should no such credit account facilities be made available by Mevac.travel to the Customer or should these facilities be at any time withdrawn then Mevac.travel reserves the right to request an advance payment from the Customer in respect of all Travel Services and Arrangement Services.
b) Upon the withdrawal of credit account facilities all monies owing to Mevac.travel will become immediately payable.
c) Payment by the Customer of monies outstanding upon credit accounts is due as cleared funds within 7 days from the date of the invoices, excluding invoices for foreign currency or travelers checks which are due for payment by the Customer upon receipt of the invoice.
5.Payment for Travel Services by Mevac.travel
a) From time to time Mevac.travel may (at Mevac.travel’s discretion) make payment to a Third Party Supplier for Travel Services on behalf of a Customer using a Mevac.travel credit card or other payment method. Additional fees may be applied for such a service and the cost of reconciling any credit card.
b) Where payment for Travel Services is made using a Mevac.travel credit card or other payment method the Customer agrees to indemnify Mevac.travel from any misuse of the card or payment details by any current or past employee, consultant or agent of the Customer.
6. Late Payments
In the event that any sums due by the Customer to Mevac.travel are not paid when due then, without prejudice to any other remedies of Mevac.travel, Mevac.travel may at any time:
a) Suspend all or part of the provision of the Arrangement Services to the Customer; and/or
b) Charge interest on all overdue sums at a rate of 1.5% per month until paid; and/or
c) Cancel (without any liability to the Customer or to any Passenger) any bookings for Travel Services made on behalf of the Customer in respect of which payment is outstanding, with any cancellation fees incurred as a result thereof being for the account of the Customer.
The Customer acknowledges and agrees that it is reasonable and prudent for the Customer (and/or any Passenger) to put in place a policy of insurance in respect of any loss, claim, cost, damage or injury incurred in connection with the Travel Services or any travel resulting there from. Mevac.travel shall make commercially reasonable efforts to assist the Customer and/or the Passenger in obtaining such a policy of insurance from an insurer on the express request of the Customer and on payment of the appropriate premium.
No delay or failure to take action under these Standard Terms and Conditions shall constitute any waiver by Mevac.travel of any provision of these Standard Terms and Conditions.
Mevac.travel reserves the right to review and adjust all elements of fees without prior notice to take account of (but not limited to) inflation, increased charges, costs, or changes to terms and conditions by Third Party Suppliers or other parties that may impact on us.
10. Data Protection
a) In providing Arrangement Services to the Customer, Mevac.travel may collect and process personal data (including names, contact details, passport numbers, credit card details, travel preferences and dietary requirements) relating to the Customer and/or the person for whom the Customer is making travel arrangements in order to make bookings for Travel Services with Third Party Suppliers.
b) The Customer acknowledges that in order to make a booking with Third Party Suppliers, Mevac.travel may transfer to, and store personal data both inside and outside the USA and the European Economic Area, and the Customer consents to Mevac.travel transferring and storing personal data in this way.
c) A copy of the personal data which Mevac.travel holds about the Customer and any Passengers for whom the Customer is making travel arrangements can be requested by the Customer or the Passenger (as applicable) at any time.
d) The Customer acknowledges that Mevac.travel may transfer the Customer’s data (including personal data) to Third Party Suppliers and that any use of such data by the Third Party Suppliers will be in accordance with their terms and conditions and outside of Mevac.travel’s control.
a) Each party undertakes to the other to keep confidential all information (written, oral, or in electronic form) concerning the business, business systems, methodologies, and affairs of the other that it shall have obtained or received as a result of the provision of Arrangement Services or Travel Services (“Confidential Information”).
b) Notwithstanding the above, the parties may disclose Confidential Information to: i) their parent company or subsidiary and their officers, directors, employees and professional advisers (including auditors), ii) where requested or required by any court of competent jurisdiction or any competent judicial, governmental, supervisory or regulatory body or iii) with the prior written consent of the other party.
12. Online Booking Services
If Mevac.travel provides you with access to Online Booking Services, the following supplemental terms will apply to your use of the Online Booking Services and any travel arrangements made using such services, in addition to the other provisions set out in these terms and conditions:
a) Use of the Online Booking Services
The Online Booking Services are operated by or on behalf of Mevac.travel. The Customer is responsible for procuring and maintaining its network connections and telecommunications links from its systems to the data centers hosting the Online Booking Services system.
While Mevac.travel will work to ensure the continued availability of the Online Booking Services Mevac.travel shall not be liable if for any reason the Online Booking Services are unavailable at any time or for any period.
Access to the Online Booking Services may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond Mevac.travel's control.
The Customer shall and shall procure that its employees, subcontractors, consultants and agents take reasonable measures to prevent the Online Booking Services being used to: (a) transmit any files, data or other material that actually or potentially infringes the intellectual property rights of any person; (b) create a false identity or to otherwise attempt to mislead any person as to the identity, source or origin of any communication; (c) interfere, disrupt or attempt to gain unauthorized access to any computer system, server, network or account for which it does not have authorization to access or at a level exceeding its authorization; or (d) disseminate or transmit any virus, Trojan horse or other malicious, harmful or disabling data, work, code or program.
d) Third Party Suppliers
Where the Online Booking Services provide links to websites, products or services of Third Party Suppliers:
Mevac.travel makes no representation or commitment and shall have no liability or obligation whatsoever in relation to the content or use of, or correspondence with, any such Third Party Supplier’s website, or any transactions completed, and any contract entered into by the Customer, with any such Third Party Supplier. Any booking for Travel Services or other contract entered into or completed via the Online Booking Services with a Third Party Supplier is between the Customer and the relevant Third Party Supplier, and not Mevac.travel.
f) Booking Terms and Conditions
By making a booking using the Online Booking Services, you are entering into a legally binding contract with the relevant Third Party Supplier. That contract is governed by, and you will be subject to, the terms and conditions of that Third Party Supplier (copies of which are available to you on request). For the avoidance of doubt, Mevac.travel is not a party to that contract and shall not be responsible for any default or failure in any supply or any defects in performance by any Third Party Supplier, or for any loss, claim, cost, damage or injury incurred by you (directly or indirectly) as a result thereof.
A fee shall apply to every booking made through the Online Booking System which will be agreed in advance with the customer.
The Customer must ensure that the names of travelers are input as they appear on the individual’s passport. It is the responsibility of the Customer to ensure the accuracy of the data. Mevac.travel will not be liable for any change or amendment fees resulting from incorrect data input.
Mevac.travel reserves the right to place restrictions on the destinations or ticket types that a Customer can book using the Online Booking System.
Requests for special assistance, preferred meals, seating preferences and frequent flyer credit will be registered with the airline. Please note that this is on a request basis only. The airline may not offer the service on the selected flights or, for operational reasons, may not be able to fulfill the request.